How We Treat Your Information
This policy explains the types of information Pen Paper Perfect may collect, why it may be used, and the choices available to you.
Last updated: September 9, 2026Information you provide
We may collect information you choose to share when placing an order, creating an account, joining our mailing list, completing a personalization form, or contacting us.
- Name and contact details
- Shipping and billing information
- Order details and stationery preferences
- Messages or support requests you send us
Information collected automatically
When you use the website, standard technical information may be collected through cookies or similar technologies, including browser type, device information, pages viewed, and general interaction data.
How information may be used
Information may be used to process and deliver orders, personalize your experience, respond to questions, improve the website, prevent fraud, meet legal obligations, and send marketing messages when you have chosen to receive them.
When information may be shared
Information may be shared with trusted providers that help operate the store, process payments, deliver packages, host the website, or support communications. It may also be disclosed when required by law or needed to protect customers, the business, or the website.
We do not intend to sell personal information for money.
Cookies and your choices
Cookies can support essential store functions, remember preferences, and help understand website use. Browser settings may allow you to block or delete cookies, although some features may not work as intended afterward.
You may unsubscribe from marketing messages using the link provided in those messages.
Retention and security
Information is kept only as long as reasonably needed for the purposes described here, including order records, support, legal obligations, and dispute resolution. Reasonable safeguards are used, but no online service can guarantee absolute security.
Your privacy rights
Depending on where you live, you may have rights to request access, correction, deletion, or a copy of certain personal information, or to object to some uses. We may need to verify your identity before completing a request.
Children's privacy
The website is not directed to children under 13, and we do not knowingly seek personal information from children under 13.
Updates and contact
This policy may be updated as the store, services, or legal requirements change. The latest version will appear on this page with its updated date.
For privacy questions or requests, please use our Contact page.
Send us a note through the Contact page and select “Something else” as the topic.