Terms &
Conditions.

Using the website

You may use the website for lawful personal shopping and informational purposes. You agree not to interfere with its operation, attempt unauthorized access, misuse content, or use the website in a way that harms other visitors or the business.

Products and personalization

We aim to describe products, colors, dimensions, and customization options accurately. Screen settings and the handmade or curated nature of some items may create small variations.

Personalized and curated boxes are prepared using the preferences you provide. Exact items may vary depending on availability while preserving the selected box's intended value and character.

Orders and acceptance

Submitting an order is an offer to purchase. An order is accepted when it is confirmed for fulfillment. We may decline or cancel an order when an item is unavailable, information appears inaccurate, payment cannot be authorized, or fraud is reasonably suspected.

If a canceled order has already been charged, the applicable amount will be refunded to the original payment method.

Pricing and payment

Prices, promotions, shipping charges, and applicable taxes are shown during the shopping process and may change without notice before an order is placed. You agree to provide current, complete, and accurate billing information.

Shipping, returns, and refunds

Shipping and return details are described in our Shipping & Returns Policy. Delivery estimates are not guarantees when circumstances are outside reasonable control.

Intellectual property

The website's branding, original text, graphics, photographs, layout, and other content are owned by or licensed to Pen Paper Perfect and are protected by applicable intellectual property laws. They may not be copied, sold, or commercially reused without permission.

Third-party services and links

The website may rely on or link to third-party services, including payment, delivery, analytics, or social platforms. Their own terms and privacy practices apply when you use those services.

Disclaimers and liability

The website and its content are provided on an “as available” basis to the extent permitted by law. We do not promise that every feature will always be uninterrupted or error-free.

To the extent permitted by applicable law, Pen Paper Perfect will not be responsible for indirect or consequential losses arising from website use. Nothing in these terms limits rights or remedies that cannot legally be excluded.

Changes and contact

These terms may be updated when the website, products, or legal requirements change. Continued use after an update means the revised terms apply from their posted date.

If you have a question about these terms, please use our Contact page.